West Bank city of Hebron could be powder keg as Mideast peace talks begin

Posted in Islam, News, Politics, what on September 2nd, 2010 by admin – Be the first to comment

The fate of the U.S.-sponsored peace talks launched Thursday in Washington could hinge in part on how things play out in this hotly disputed West Bank city, where extremists on opposite sides suddenly find they share a common purpose: to sabotage the process.

The militant Palestinian movement Hamas, which hasn’t openly attacked West Bank settlers in about two years, renewed its campaign of violence this week with two drive-by shootings. It claimed responsibility for killing four settlers near Hebron on Tuesday and injuring two others a day later near Ramallah.

Jewish settlers around Hebron responded by throwing rocks at Palestinians and setting fire to a field. On Thursday, they demonstrated their contempt for what they termed the “fancy ceremonies” in Washington by rolling out bulldozers and cement mixers to resume construction in defiance of Israel’s 10-month moratorium. Settlers are also calling for the reinstallation of West Bank checkpoints and the waiving of gun permits to enable settlers to carry weapons.


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The developments serve as a reminder that before Israeli and Palestinian negotiators can tackle big-picture issues such as the borders of a Palestinian state, the status of Jerusalem and refugees, the peace process will have to survive some daunting short-term challenges. Among them are the Sept. 26 expiration of Israel’s construction moratorium and a spike in Palestinian violence.

Hebron, home to more than 150,000 Palestinians and 400 Jewish settlers, is often at the center of the storm, and it is once again. Residents are bracing themselves and warn that violence could spread to other parts of the West Bank.

“The talks have renewed the cycle of violence,” said Khaled Amayreh , a Palestinian journalist and analyst. “Things are heating up.”

The next month will test the resolve of Israeli Prime Minister Benjamin Netanyahu and Palestinian Authority President Mahmoud Abbas, analysts say. Friction and violence at the launch of peace talks is nothing new. The question is whether the leaders will press ahead despite provocations or use them as justification to walk away.

The two leaders agreed in their first direct talks Thursday to meet again in the Middle East in two weeks, and then to reconvene about every two weeks thereafter. U.S. envoy George J. Mitchell cited a “constructive and positive mood” in the meeting.

However, the unresolved conflicts also were apparent. Netanyahu raised the issue of the attacks on Israelis in the West Bank this week. Abbas called on Israel to end all settlement activity.

“In every conflict, the closer the sides have gotten to an agreement, the more the peace spoilers started coming out of the woodwork,” said Professor Tamar Hermann, senior fellow at the Israel Democracy Institute, a research group. “But this is a transitional phase and if we give in to it, we will miss the opportunity.”

The settlement construction issue could offer the first glimpse of how committed both sides are to talks. Netanyahu has resisted Palestinian demands to extend the freeze, whereas Abbas has threatened to quit talks unless the freeze continues. Both men are under tremendous domestic pressure to stick to their positions and equally strong pressure from the U.S. and international community to bend.

Analysts have said that the two sides need to find a way to finesse the issue in coming weeks so they can move on to other, equally weighty topics.

Netanyahu’s position will demonstrate how serious his intentions are, wrote Eitan Haber, Israeli analyst and former advisor to assassinated Prime Minister Yitzhak Rabin, on the Ynet news site Thursday. “Americans and Palestinians will view the freeze as a test case.”

At the same time, if Netanyahu refuses to budge, Abbas will face a similar dilemma over whether to reverse his stance or abandon what many experts believe could be the last round of negotiations for some time.

The attacks against Israeli settlers upped the ante for both men.

Netanyahu rejected immediate calls for him to quit the talks and return home.

David Wilder, spokesman of the Jewish Community of Hebron, blasted the U.S.-brokered peace process as an attempt to “sink Israel…. These attacks cannot continue, and the only way to stop them is to stop acquiescing to Obama and the terrorists who want to destroy us.”

The killings also hardened the resolve of many Israelis against pressure to extend the construction moratorium, a move they argue could now be seen as rewarding terrorism.

For Abbas, the killings meant being forced onto the defensive just as negotiations began. They bolstered Netanyahu’s demand that talks begin on the issue of security, rather than borders or settlements, which are Palestinian priorities.

Hamas leaders promised the violence would only continue, calling the first two attacks the start of a “series of operations” to be carried out by its militant wing.

Although Hamas controls the Gaza Strip, where 1.5 million Palestinians live, its operatives in the West Bank moved underground after the 2007 split with Abbas’ more moderate Fatah movement. In response to the Hamas attacks this week, Palestinian Authority security officers arrested several hundred Hamas supporters, Hamas officials said.

The attacks marked a turning point for Hamas, which has generally avoided armed assaults and rocket attacks against Israeli citizens since Israel’s 22-day assault against Hamas’ positions in the Gaza Strip in late 2008 and early 2009. Though rocket attacks from Gaza have continued to strike southern Israel, other militant groups claimed responsibility and Hamas had even tried to prevent such attacks, arguing that they were not in the “Palestinian national interest.”

That informal policy appears to have changed, probably because of the resumption of peace talks. Hamas officials say the resumption of armed attacks in the West Bank is not an attempt to spoil peace talks, but critics note that the Islamist movement has been harshly critical of the process.

The group’s attacks could soon present another challenge to budding peace talks. So far, Israel has not responded militarily, but Hamas officials are bracing for a round of retaliatory airstrikes in Gaza once Netanyahu concludes the peace summit in Washington.

edmund.sanders@latimes.com

Batsheva Sobelman in The Times’ Jerusalem Bureau and special correspondent Rushdi abu Alouf in Gaza City contributed to this report.
West Bank city of Hebron could be powder keg as Mideast peace talks begin

Hurricane Earl approaches East Coast

Posted in News, Politics on September 2nd, 2010 by admin – Be the first to comment

Powerful Hurricane Earl spun toward the East Coast on Wednesday, driving tourists from North Carolina’s vacation islands and threatening to bring damaging winds and waves to the Atlantic seaboard through Labor Day weekend.

Democratic Govs. Bev Perdue of North Carolina and Martin O’Malley of Maryland declared states of emergency in their states, and federal authorities have warned people along the coast to be prepared to evacuate if necessary.

The evacuation of the Outer Banks, a stretch of thin barrier islands, had begun in North Carolina, and hundreds of cars were backed up on the highway that is the sole link to the mainland. Earl’s strongest winds were expected to hit the coast Thursday night into Friday morning.


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Earl’s effect on the East Coast will depend on when it makes its expected turn to the northeast.

A later-than-expected turn could mean the storm’s eye makes landfall on the extreme eastern tip of North Carolina as a Category 3 hurricane late Thursday or early Friday.

If that happens, hurricane-force winds could reach Long Island, N.Y., and Cape Cod, Mass.

Virginia Gov. Bob McDonnell, a Republican, declared a state of emergency as a precaution, allowing the state to mobilize staff and resources before the storm. Emergency officials as far north as Maine urged people to have disaster plans and supplies ready.

Earl was on track to approach the North Carolina shore and then blow north along the coast, but forecasters cautioned that it was still too early to tell how close the storm might come to land.

The National Weather Service issued a hurricane warning for much of the North Carolina coast and hurricane watches from Virginia to Delaware.

Not since Hurricane Bob in 1991 has such a powerful storm had such a large swath of the East Coast in its sights, said Dennis Feltgen, spokesman for the National Hurricane Center.

“A slight shift of that track to the west is going to impact a great deal of real estate with potential hurricane-force winds,” Feltgen said.
Hurricane Earl approaches East Coast

Stocks surge amid signs of growth in manufacturing

Posted in News, Tech, economy on September 2nd, 2010 by admin – Be the first to comment

After a difficult August, Wall Street began September with a big rally thanks to encouraging news about the manufacturing sectors in the United States and China.

The Dow Jones industrial average shot up 254.75 points, or 2.5%, to 10,269.47. The broader Standard & Poor’s 500 index soared 3%, as did the tech-dominated Nasdaq composite index.


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In Europe, key stock indexes shot up 3.8% in France and 3.5% in Spain.

The surge came after the major U.S. indexes sank more than 4% in August on economic data that indicated a slowdown in economic growth and raised fears of a double-dip recession.

The manufacturing data Wednesday encouraged investors who thought the bearish sentiment had gone too far. Only 20.7% of investors ended August with a bullish outlook, the smallest percentage since the stock market hit bottom in March 2009, according to a index of market sentiment compiled by the American Assn. of Individual Investors.

“The catalyst allows you to look at things with a clearer head,” said Jim Paulsen, the chief investment strategist for Wells Capital Management. “The pessimism got extreme at the end of August there, and extreme pessimism is a sign that people are overdoing it.”

Wall Street opened higher Wednesday after a report from China indicated faster-than-expected growth in the country’s manufacturing sector.

The rally soon accelerated on an unexpected increase in a similar index of U.S. manufacturing activity. The Institute for Supply Management’s gauge rose to 56.3 from 55.5 last month; anything above 50 suggests the sector is growing.

The manufacturing numbers were particularly encouraging because factory sector has been one of the leading drivers of the economic recovery since it began.

The positive news relieved some of the pressure on the market for U.S. Treasury bonds, which some investors had bought as a hedge against a worsening of the economy. The yield on the benchmark 10-year T-notes jumped to 2.58% from Tuesday’s 19-month low of 2.47%.

The shift in sentiment Wednesday was such that investors appeared to shake off some economic reports that were less encouraging.

ADP, a payroll-service company, said private companies cut a net 10,000 jobs in August; analysts had expected an increase.

Analysts on average expect the Labor Department to report Friday that U.S. employers, including governments, shrank their payrolls by 100,000 jobs in August.

Other reports Wednesday showed weak car sales in August and a bigger-than-expected drop in construction spending in July.

Despite Wednesday’s sharp gains, stocks are unlikely to see a sustained rebound as long as the U.S. continues to suffer from high unemployment, said John Stoltzfus, chief market strategist at Ticonderoga Securities.

“The reality is we’ve been here before where we’ve seen rallies followed by sell-offs,” Stoltzfus said. “We expect that until some substantial catalyst arrives on the landscape the market is likely to be a giveth and taketh market, with short rallies and short sell-offs.”

nathaniel.popper@latimes.com

Stocks surge amid signs of growth in manufacturing

As U.S. deaths in Afghanistan rise, military families grow critical

Posted in News, Politics, what on September 1st, 2010 by admin – Be the first to comment

Bill and Beverly Osborn still can’t bring themselves to erase the phone message from their son Ben. He had called from Afghanistan in June to assure them that he was safe. Four days later, he was killed in a Taliban ambush.

The Osborns long ago accepted the risks faced by their son, an Army specialist. But what they can’t accept now are the military rules of engagement, which they contend made it possible for the Taliban to kill him.

“We let the enemy fire first, and they took my son from us,” Beverly Osborn said of the rules, which in most instances require U.S. forces to identify an enemy threat before firing, and to withhold fire if civilians are close by. The rules also place restrictions on close air support and artillery, prompting complaints from some service members that their lives are put at risk against an enemy that fights by no rules at all.


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As American combat deaths have reached record levels this summer, public support is eroding for the 9-year-old conflict. Several recent opinion polls found that more than half of those surveyed oppose the war, with the high casualty rate among concerns most often cited. American combat deaths reached 60 in June, 65 in July, and 55 in August, according to icasualties.org. That is by far the highest three-month total of the war.

Criticism is mounting among military families too. An antiwar group of families of service members in Afghanistan and Iraq has called for an end to the Afghanistan war. At the same time, families like the Osborns, who describe themselves as conservative, are questioning the way the war is being waged.

After Bill Osborn publicly criticized the rules of engagement just before his son’s wake, he said, other families of service members killed or serving in Afghanistan contacted him to express similar concerns. They don’t want to end the war, Osborn said, but to change the way it’s being fought.

“Our soldiers are forced to fight with one hand tied behind their backs. They’re not allowed to take care of business — and they know it,” Bill Osborn said in his living room, where his son’s Bronze Star, Purple Heart and campaign ribbons are on display.

Debbie Morris of Arnold, Calif., who lost her son in Afghanistan on June 10, said the rules of engagement protect Afghan civilians at the expense of American troops. She blames the rules, in part, for the death of her son, Marine Lance Cpl. Gavin Brummund, 22, from a roadside bomb.

If the rules prevent troops from aggressively pursuing Afghan militants who plot attacks against them while posing as civilians, “then the rules aren’t working, and why are we even there?” Morris said.

Brummund’s widow, Michaela, said Marines in her husband’s unit told her they were frustrated by the rules. Protecting civilians, many of whom are hostile to U.S. forces, “isn’t worth our guys’ lives,” she said.

On June 27, the Osborns wrote an impassioned e-mail to Gen. David H. Petraeus, the U.S. commander in Afghanistan. They described how Ben, 27, volunteered to man the machine gun on an armored vehicle headed out on a patrol in Kunar province on June 15.

Their son’s unit of 20 men was ambushed by a Taliban force of 70 to 100 fighters, the e-mail said. According to the Osborns, who said they talked with members of their son’s unit, Ben had to wait to return fire until ordered to do so. He got off 10 rounds before he was shot and killed, they said.

The rules of engagement “led to the demise of our son … and other warriors like him,” the e-mail said. The Osborns asked Petraeus to revise the rules and lift restrictions.

“Winning the hearts and minds of the Afghans is not what’s best for America,” they wrote. “We are at war. The rules of engagement must be to empower our soldiers, not to give aid and comfort to the enemy.”

Petraeus responded within minutes, the Osborns said. His e-mail offered condolences, and noted that “commanders have a moral imperative to ensure that we provide every possible element of support to our troopers when they get into a tight spot.”

The general added: “And I will ensure that we meet that imperative.”

Petraeus, who wrote the military’s counter-insurgency doctrine with a focus on minimizing civilian casualties, has said he is reviewing the rules of engagement. Petraeus assumed command July 4 after the ouster of Gen. Stanley A. McChrystal, who had tightened the rules when he took command in June 2009.

Military Families Speak Out, the antiwar group, has long demanded an end to the war in Iraq but for years refrained from demanding an end to the Afghanistan conflict — which many members considered “the good war.” After U.S. combat deaths in Afghanistan rose early last year, the group formally called for ending that war and bringing troops home.

More families have joined the group since casualties jumped this summer, said Nancy Lessin, the organization’s co-founder. Military Families Speak Out, founded in 2002, represents 4,000 military families, with 25 to 30 chapters nationwide, Lessin said.

The group has no formal position on the rules of engagement, said Paula Rogovin, whose son is a Marine captain who served in Iraq. But bringing the troops home would eliminate any dangers they face as a result of the restrictions, she said.

By contrast, the Osborns say they believe the war in Afghanistan must be fought — and won. But they want it waged more aggressively.

Soon after Ben deployed in April, he began telling his parents that the rules of engagement were too restrictive and were putting him and his fellow soldiers at risk.

“He said he felt more like a Peace Corps worker than a warrior,” his father said. After Ben’s death, his comrades told his father they had the same concerns.

“I don’t know that if Ben had been able to fire spontaneously, he’d be alive today,” Bill Osborn added. “But I do know that he would have had a much better chance of surviving by being able to defend himself quickly.”

“It almost appears that our civilian leaders and military command think more of the natives than our own troops,” he said. “That’s a disturbing thought, and I don’t want to believe it.”

Ben left behind three brothers, a sister and a widow, Nicole, whom he had married in February.

“It’s too late for us and for Ben,” Bill Osborn said, sitting next to photos of his son in uniform. “But there are other families out there, and if we can help save just one soldier, it’ll be worth it.”

david.zucchino@latimes.com
As U.S. deaths in Afghanistan rise, military families grow critical

Schwarzenegger unwavering in budget demands

Posted in News on September 1st, 2010 by admin – Be the first to comment

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Schwarzenegger unwavering in budget demands

Detectives search Moreno Valley home in connection with Norma Lopez homicide case

Posted in News on September 1st, 2010 by admin – Be the first to comment

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Detectives search Moreno Valley home in connection with Norma Lopez homicide case

Home prices rise in June, but a drop may be looming

Posted in News on August 31st, 2010 by admin – Be the first to comment

Home prices rose in June, according to a closely watched national index released Tuesday, but many experts predict a drop in values this year with the expiration of popular federal tax credits for buyers.

Prices of previously owned single-family homes rose a modest 1% in June over May and 4.2% over June 2009, according to the Standard & Poor’s/Case-Shiller index of 20 metropolitan areas.

“While the numbers are upbeat, other more recent data on home sales and mortgages point to fewer gains ahead,” said David M. Blitzer, chairman of the index committee at S&P.


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Federal tax credits of up to $8,000 drove sales during the spring as first-time buyers flooded into the real estate market, boosting sales of entry-level homes. Sales have been falling since the expiration of those credits, with sales of previously owned homes plunging 27.2% in July and sales of newly built homes falling 12.4% that month.

Those sales drops came despite record-low rates for mortgages.

Home prices in California cities continued to appreciate, the non-seasonally adjusted index showed, with Los Angeles up 0.6% from May, San Diego up 0.4% and San Francisco up 0.3%.

Las Vegas was the only city that did not post a month-over-month improvement, falling 0.6%. Phoenix and Seattle were flat.

Cities in the Midwest gained the most, with Chicago, Detroit and Minneapolis all up 2.5%.

alejandro.lazo@latimes.com
Home prices rise in June, but a drop may be looming

12 U.S. troops killed in Afghanistan in 2 days

Posted in Islam, News, Tech on August 31st, 2010 by admin – Be the first to comment

Five U.S. troops were killed by roadside bombs and insurgent fire in southern and eastern Afghanistan on Tuesday, the latest casualties in a particularly bloody spell that has left 12 service members dead in two days, and 19 since Saturday.

Meanwhile, on the southern outskirts of the capital, Kabul, a gunman opened fire on a busload of Afghan Supreme Court clerks, killing three and wounding 12, the Interior Ministry reported.

Assailants on two motorcycles halted the bus Tuesday morning in the Musayi district, an area where insurgents are active, court spokesman Abdul Malik Kamawi said. One gunman then boarded the bus and opened fire with an automatic weapon, killing two people, Kamawi said. A third died later in a hospital.


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“We’re trying to find out who they were. For now, we can only say they are the enemies of the Afghan people,” Kamawi said.

Suspicion immediately fell on Taliban insurgents who have waged a continuous campaign against Afghan government officials and institutions and have stepped up attacks in the run-up to Sept. 18 elections for the lower house of parliament. Candidates and their aides have been threatened, kidnapped and killed, and many voters say they plan to stay away from the polls for fear of violence.

In Tuesday’s attacks, NATO said four troops were killed by a roadside bomb in eastern Afghanistan, while a fifth died in a battle with insurgents in the country’s south. No other details were given and the service members were not identified by name, as is standard procedure.

The deaths came a day after roadside bombs killed eight other members of the international force in Afghanistan, including seven U.S. troops, NATO said Tuesday. A 20-year-old Estonian soldier was also killed.

The deaths bring this month’s total to 55, including a Marine killed in fighting in the volatile southern province of Helmand on Friday whose death was not announced until Monday night. That is still fewer than the 66 killed in July, the deadliest month for U.S. troops in Afghanistan since the 2001 invasion.

Almost all of the recent coalition deaths have come in southern and eastern Afghanistan where the Taliban insurgency is most deeply entrenched and where fighting has been heaviest.

Those areas are also closest to the mountainous border with Pakistan, where insurgents maintain safe havens and training bases to instruct recruits, including foreign fighters, who are later infiltrated into Afghanistan.

NATO commanders have warned casualties will mount as coalition and Afghan forces enter areas under longtime Taliban control, particularly in the hard-line Islamic movement’s spiritual heartland of Kandahar province. The NATO force swelled this month to more than 140,000 — including 100,000 Americans — with the arrival of the last of the reinforcements that President Barack Obama ordered to Afghanistan in a bid to turn the tide of the nearly nine-year war.

Also Tuesday, NATO also said its forces, working with Afghan army and police, had killed 19 insurgents and captured five in a major air assault on the village of Omar in the eastern province of Kunar.

Ground forces taking part in the assault that began Monday uncovered insurgent fighting positions, along with weapons caches and ammunition stockpiles inside the village, it said.

The coalition also said it killed two insurgents and wounded a third in an airstrike Monday on a Taliban commander in charge of logistics in Kandahar, including the coordination of homemade bomb attacks.

A number of Taliban and allied Haqqani Network commanders were also detained in operations Monday, including one recently returned from teaching bomb-making techniques in Pakistan, NATO said.

In Zabul province bordering Kandahar, insurgents on Monday night ambushed a convoy carrying food and other supplies, killing two private security guards and wounding five others, provincial government spokesman Mohammad Jan Rasoolyar said.
12 U.S. troops killed in Afghanistan in 2 days

Drilling begins as Chile miners become longest-trapped in recent history

Posted in News, Tech, Video on August 31st, 2010 by admin – Be the first to comment

Thirty-three men stuck a half mile underground are now the longest-trapped miners in recent history as a huge drill is the early stages of digging a planned escape route.

The men were trapped Aug. 5 when a landslide blocked the shaft down into the San Jose copper and gold mine in northern Chile’s Atacama Desert. Last year, three miners survived 25 days trapped in a flooded mine in southern China, and the Chileans surpassed that mark Tuesday.

While doubts and extreme challenges remain, experts said the rescuers have the tools to get the job done — though the government still says it will take three to four months to reach the miners.


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“The drill operators have the best equipment available internationally,” said Dave Feickert, director of KiaOra, a mine safety consulting firm in New Zealand that has worked extensively with China’s government to improve dangerous mines there.

“This doesn’t mean it will be easy,” he added. “They are likely to run into some technical problems that may slow them down.”

The 31-ton drill made a shallow, preliminary test hole Tuesday in the solid rock it must bore through, the first step in the weeklong digging of a “pilot hole” to guide the way for the rescue. Later the drill will be outfitted with larger bits to gradually expand the hole and make it big enough so the men can be pulled out one by one.

Before rescuers dug small bore holes down to the miners’ emergency shelter, the men survived 17 days without contact with the outside world by rationing a 48-hour supply of food and digging for water in the ground.

Aside from their rescue, a union leader has expressed concern for the men’s livelihoods.

San Esteban, the company that operates the mine, has said it has no money to pay their wages and absorb lawsuits, and is not even participating in the rescue. State-run mining company Codelco has taken over.

Union leader Evelyn Olmos called on the government to pay the workers’ wages starting in September, plus cover the roughly 100 other people at the mine who are now out of work and 170 more who work elsewhere for San Esteban. Its license has been suspended by the government.

“We want the government to pay our salaries in full until our comrades are freed and then pay our severances,” said Olmos.

Mining Minister Laurence Golborne said the government was prohibited by labor laws from assuming responsibility for the salaries. He said it was up to the mining company and would have to be worked out in Chilean courts.

Golborne noted the extraordinary circumstances of the mine collapse but pointed out there are many other Chileans who lack a job and said the government cannot be responsible for all of them.

Union leaders and others blame the government in part for the San Jose accident because the mine had been cited for safety violations in the past but was allowed to continue operating.

In 2007, executives were charged with involuntary manslaughter in the death of a miner. The worker’s family settled and the mine was closed until it could comply with safety rules, said Sen. Baldo Prokurica, who has long called for tougher regulations.

The next year, the mine reopened even though the company apparently had not complied with all the regulations, he said, adding that the circumstances surrounding the reopening are being investigated.

Workers at the current rescue operation are using the three existing bore holes to deliver food, water, air and medicine to the 33 miners, who are trapped about 2,300 feet underground in a shelter large enough to walk around in.

In an eight-minute video released by the government, the second made by the trapped miners, about a dozen of the men send greetings to their families and say they are feeling better since receiving the sustenance and supplies, including special clothes to keep them dry in the hot, humid mine.

The government last week said that five of the miners were suffering from depression, but Golborne said Sunday from the mine site that those men were doing better, had received antidepressants and were getting counseling.

Helping raise their spirits, the men spoke for about three minutes each to a family member on Sunday after a telephone line was lowered down one of the three existing 6-inch bore holes.

The men, while showing courage that has inspired people throughout Chile and the world, could not help but break down when speaking about their loved ones on the latest video.

“I’m sending my greetings to Angelica. I love you so much, darling,” said 30-year-old Osman Araya, as his voice choked and he began to cry. “Tell my mother, I love you guys so much. I’ll never leave you. I will fight to the end to be with you.”

The video showed the men mostly upbeat, joking on camera and talking about their absolute certainty that they would get out alive.

Experts say maintaining high morale among the men is essential. They will play a key role in winning their own rescue: The drilling technique that must be used means that up to 4,000 tons of rock and debris will fall down into a large mine shaft near the shelter — but far enough away from the men that they will not be in any danger.

Officials have said that it is essential the men be at their best physically and mentally because their own work clearing the rocks will be vital to keeping their eventual escape route from becoming plugged.
Drilling begins as Chile miners become longest-trapped in recent history

Time Warner Cable doubles fee to not list phone number

Posted in News, economy, what on August 31st, 2010 by admin – Be the first to comment

Time for an update on one of my all-time favorite fees — the fee that telecom companies charge to not provide you a service.

That service is publishing your name in a phone book, which is undoubtedly a pricey endeavor for phone and cable companies.

So if a customer asks that his or her name not be included in the directory, you’d think you’d be saving the telecom provider a little cash. That’s one less entry in the database, for example, one less dollop of ink at the printer.

But this month, Time Warner Cable more than doubled its fee for an unlisted number to a whopping $1.99 a month, or nearly $24 a year.

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The higher fee applies immediately for new customers. Existing customers will see their unlisted number charge go up in January.

Again, that’s a recurring fee — now one of the highest of its type in the telecom industry — for something Time Warner isn’t doing for customers.

What prompted the increase? I asked Jim Gordon, a Time Warner spokesman, if the company’s own costs had gone up.

He declined to answer that question directly, saying only that this is “an administrative fee” and that it’s “consistent with our competitors in this space.”

Actually, it’s higher. Verizon Communications charges $1.75 a month not to list your name in its phone book and not to give your number to people who call directory assistance. AT&T charges $1.25 monthly not to provide these services.

OK, so why is the unlisted number fee charged on a recurring basis? After all, your ongoing preference can be recorded with a few taps at a keyboard, and then it’s done.

“It’s a recurring service that you’re provided throughout the month,” Gordon explained.

Let’s savor that a moment, shall we?

Time Warner and other telecom companies are charging for a service that consists of them basically not doing anything. And because they continue not to do anything month after month, they keep charging you on the grounds that it’s a recurring service.

Time Warner’s fee is all the more remarkable because the company doesn’t produce its own phone book. It pays Sprint to compile all its customers’ names and numbers, and to then pass them along to whichever phone company dominates a particular market for inclusion in that firm’s directory.

Just to be clear: That’s $1.99 a month not to be in a phone book that Time Warner doesn’t even publish.

AT&T’s and Verizon’s fees are a little more understandable. After all, they make extra cash selling ads in their phone books. The more people who choose not to be listed, the less valuable the directory becomes to advertisers, so the phone company wants to discourage people from leaving.

But Time Warner isn’t in the phone book business. Its recurring fee for unlisted numbers is a money grab, pure and simple.

And the unlisted number charge isn’t the only way that the cable giant has started reaching deeper into people’s pockets.

As of Aug. 6, the company raised its fee for customers to pay their bill by phone to $4.99 from $2.99. It also raised it fee for ordering pay-per-view by phone to $4.99 from $2.99.

I’m not trying to tell Time Warner how to run its business, but are such heavy-handed charges really the best way to maintain customer loyalty, especially during economic times like these?

Time Warner Cable doubles fee to not list phone number